ALP Business Relationships

A business must maintain effective ongoing relationships with customers, suppliers and local authorities. Each of these relationships have different objectives and benefit the business in a specific manner. So it is important that a business person understands the value of establishing and maintaining each of these types of relationships.

In this topic, you will examine the types of relationships that a business must establish, and how to build and maintain succesful relationships.


Media Topic Duration
Introduction to Business Relationships (eLearning) 20 Min
Supplier Relationships (eLearning) 20 Min
Identifying Customers (eLearning) 20 Min
Customer Care and Satisfaction (eLearning) 20 Min
Customer Management (eLearning) 15 Min
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