A business must maintain effective ongoing relationships with customers, suppliers and local authorities. Each of these relationships have different objectives and benefit the business in a specific manner. So it is important that a business person understands the value of establishing and maintaining each of these types of relationships.
In this topic, you will examine the types of relationships that a business must establish, and how to build and maintain succesful relationships.
|Introduction to Business Relationships (eLearning)||20 Min|
|Supplier Relationships (eLearning)||20 Min|
|Identifying Customers (eLearning)||20 Min|
|Customer Care and Satisfaction (eLearning)||20 Min|
|Customer Management (eLearning)||15 Min|